services

Most training is built to be presented. The programs that actually change behavior are built to be facilitated.

I bring more than 20 years of learning and development experience to every engagement, including several years leading L&D design and delivery for a large health system. Before that, I spent two decades as a professional on-air broadcaster in Washington, DC, New York, and Philadelphia. Reading a room and adjusting in real time was the job, and it's the same instinct behind every workshop, orientation, and leadership session I facilitate today.

AllSett Consulting partners with organizations on:

• Learning needs assessments and program strategy – Instructional design for onboarding, orientation, and ongoing training 
• Live facilitation for new hires, teams, and leadership groups – Creative services to support rollout and internal communication

The strategy only works if someone can actually deliver it. That's the part most L&D consulting skips.

Your team isn't avoiding AI because they're disengaged — they're avoiding it because no one has met them where they are. Jacqui Allen-Settles has spent more than 20 years designing training that makes complicated material usable for real teams, and AI is no exception. The same plain-language approach used in ASC's AI literacy work with schools and community groups applies here: no jargon, no fear-based rules, just a shared way of thinking your team can actually use, whether that's five people or fifty.

• Team workshops on practical, responsible AI use, scaled to your business and schedule 
• Guidance on spotting AI errors, bias, and unreliable output before it reaches a client – Practical norms for what's safe to put into an AI tool and what isn't
• Sessions built for non-technical teams, no coding or prompt engineering required

The real risk isn't that your team uses AI. It's that no one ever showed them how to use it well.

Most eLearning gets treated like a formality: record a slide deck, add a quiz, call it training. It rarely works because good eLearning has to do the one thing a live classroom does for free: hold someone's attention when there's no one in the room to hold it for you.

Jacqui Allen Settles spent her career solving from both sides. She started as a junior art director at J. Walter Thompson, spent two decades in broadcasting, learning to connect with an audience she couldn't see, and has since spent her years designing instructional programs, including onboarding and orientation content for a large health system. That combination of design, video, and instructional experience means a module can go from concept to finished product without being handed off to three different vendors.

• Custom eLearning design and development 
• Blended learning and microlearning program design 
• Scriptwriting, storyboarding, and video production, all in-house 
• Instructional design grounded in real organizational training experience

One company, one creative eye, from strategy to final cut.